BearingPoint assisted Kao in improving its logistics performance within the Americas region by centralizing warehouse operations for both wholesale and salon deliveries.
CHICAGO, May 15, 2025 --( BUSINESS WIRE )--Logistics operations play a critical role in any business, particularly within the fast-moving consumer goods (FMCG) industry, where the business cycle is shorter. For Kao, a Japan-based manufacturer of personal care and household products, cosmetics, and specialty chemicals, streamlining logistics was essential for sustaining a competitive advantage and improving service levels across its operations in the Americas.
To address inefficiencies stemming from multiple third-party-operated warehouses, each with its own processes and IT systems, Kao sought to consolidate its wholesale and salon delivery operations into the Central Distribution Center in Cincinnati, Ohio. This transformation involved relocating its salon warehouse and moving thousands of products to the new storage location, alongside the migration and reconfiguration of data in the existing SAP system. Kao needed support to orchestrate all business and IT activities to make this switch without disrupting its business.
The first step in transferring the salon delivery warehousing to the central distribution center in Cincinnati was creating and configuring the new SAP warehouse, which included managing data for over 10,000 storage bins, extending more than 1,500 materials to new numbers, and updating storage types and tables.
BearingPoint ensured logistics continuity for Kao by using a ⁘lift and shift⁘ approach for SAP configuration and customizing data to fit additional requirements in the new storage location. All end-to-end processes were reviewed, from sales to shipment and from purchase to storage. More than 500 delivery routes were determined and inserted into the SAP system. Concurrently, BearingPoint developed new SAP codes to ensure that all tables and programs supporting various SAP functions—such as scanners, labels, and forms—were aligned with the new warehouse requirements.
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